Malmaison York, York ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

Hotel Quinta Real Guadalajara offers a blend of luxury and convenience, featuring elegantly designed accommodations, diverse dining options, and a prime location. The hotel is recognized for its unique architectural design and exceptional service standards, contributing to a distinguished hospitality experience. Situated in a culturally rich area, it offers easy access to popular attractions and local landmarks.

Location

Conveniently located, Malmaison York is just 300 meters from Priory Church of the Holy Trinity, and within walking distance to attractions like York Minster and York City Walls. A 24-hour front desk is available to assist with transportation needs, while local taxi services and public transport links ensure easy access to other city attractions. The hotel is approximately 50 kilometers from Leeds Bradford International Airport.

Rooms

All rooms at Malmaison York are equipped with air conditioning and a flat-screen TV featuring satellite channels. Each unit includes a private bathroom with complimentary toiletries, a hairdryer, and a safe deposit box for security. With 150 well-appointed rooms, modern decor complements the functionalities designed for both comfort and convenience.

Eat & Drink

Malmaison York features two dining choices, including the brasserie-style Chez Mal and the rooftop bar Sora that offers a vibrant atmosphere. Guests can indulge in British and Japanese dishes along with a range of creative cocktails and wines. The rooftop bar particularly provides a lively setting with signature tapas plates and panoramic views of the city.

Leisure & Business

The hotel provides various facilities including a fully equipped gym and meeting spaces designed to accommodate diverse business needs. Each meeting room is outfitted with contemporary technology, promoting a functional yet welcoming environment. Malmaison York also offers relaxing spa treatments, making it suitable for both business and leisure guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

27 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Standard Double Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Family Suite

Max:

2 persons

48 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

York500 m

Airports

Leeds Bradford (LBA) 49.0 km

Doncaster Sheffield (DSA) 62.8 km

Train

York Railway station400 m

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Comfortable

The family room was impressively spacious, with soundproof doors that allowed us to enjoy our privacy while keeping the baby comfortably in her crib.view full review

Delicious Rooftop

Dining at the rooftop restaurant was a highlight of our stay, especially enjoying the delicious sushi while taking in the stunning views.view full review

Luxurious Bathing

The bathroom was a lovely surprise, featuring a spacious bath and shower that made our relaxation time feel like a spa retreat.view full review

Cute Chromecast Feature

I was delighted to find Chromecast on the TV, allowing us to enjoy our favorite shows without any hassle right in the comfort of our room.view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room
Spa & wellness centre
Back massage
Head massage
Full body massage

Room features

Free Wi-Fi in rooms
Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Grecian tub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Location

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

Map view

street view

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

City landmarks

Museum

National Railway Museum

1.0 km

Church

York Minster

780 m

York YO1 7HBEngland

York City Walls

780 m

Museum

Jorvik Viking Centre

780 m

Museum

York Castle Museum

780 m

Tower Street

Clifford's Tower

780 m

Museum

York's Chocolate Story

780 m

Church

St Wilfrid's Catholic Church

780 m

St. Anthonys Hall Peasholme Green

Quilt Museum and Gallery

780 m

12 Clifford St

The York Dungeon

780 m

Event hall

Merchant Taylors Hall

780 m

Shopping Area

Stonegate

780 m

Square

Saint Helen's Square

780 m

York YO1 8BL

St. Crux Parish Hall

780 m

Square

Kings Square

780 m

Goodramgate

780 m

Event hall

Saint William's College

780 m

Park

Rowntree Park

1.4 km

YorkEngland

Yorkshire Wheel

1.0 km

Fairfax House Castlegate

Fairfax House

780 m

Church

St Denys's Church

1.7 km

Nearby

Museum

Yorkshire Museum

170 m

entrances on Museum St & Marygate

York Museum Gardens

170 m

Church

Priory Church of the Holy Trinity

170 m

Event hall

Jacobs Well

170 m

Public Building

York Guildhall

170 m

Gallery

York Art Gallery

170 m

Museum Gardens Museum Street

The Hospitium

170 m

St. Leonards Place

De Grey Rooms And Attached Gates

170 m

Church

Church of St Mary Bishophill Junior

580 m

Restaurants

Ruinart Terrace

40 m

Station Rise Cedar Court Grand Hotel & Spa

The Rise Restaurant

40 m

Station Rise

Bettys Cafe Tea Rooms

430 m

6-8 St. Helens Square

The Star Inn the City

190 m

Lendal Engine House Museum Street Lendal Engine House

Akbars

180 m

6-8 George Hudson Street

Regency Chinese Restaurant

160 m

2-4 George Hudson St Adjacent to Akbars Indian restaurant

The Whippet Inn

320 m

15 North Street

Circles Cafe & Gin Bar

160 m

East Lodge Lendal Bridge

Kapadokya 50

250 m

24 George Hudson Street

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

clean rooms

friendly staff

dining value

location noise

7.2/10

Very good

Rooms

6.8

Location

8.1

Service

8.3

Dining

6.1

Christopher

United States, April 2024

7.0/10

My stay at the hotel was a mixed experience. The rooms were clean and well-furnished, but a bit smaller than expected. The service was excellent, with staff being very friendly and obliging. The location was convenient, despite some noise from traffic. The dining experience was disappointing in terms of value for money. The facilities were satisfactory, though there were some noticeable downsides.

Rooms

8.0

The rooms were modern, clean, and comfortable. Although slightly smaller than I had imagined, they were well-furnished.

Service

9.0

The staff were really lovely and very obliging, from the reception to the bar staff and the lift attendants.

Location

7.0

The hotel's position in central York was great, offering easy access to various attractions, despite some noise from traffic.

Dining

5.0

The dining experience was not good value for money, and there was a sense of disappointment regarding the meals paid for.

Facilities

6.0

The facilities were just okay, with some aspects feeling unfinished or poorly designed. However, they were sufficient for a comfortable stay.

clean rooms

dining value

John

United Kingdom, February 2024

6.4/10

My stay at the hotel had its ups and downs. The room wasn't ready for an hour, causing a disruption in my plans and leading to a canceled reservation outside the hotel. The room had some quirky and impractical features, lacking privacy. However, the service was attentive and friendly. The location was convenient for exploring the city, although the dining experience left much to be desired.

Rooms

5.0

The room I stayed in wasn't ready for an hour upon arrival, causing a disruption in my plans.

Service

8.0

The staff was extremely friendly and apologetic, making us feel welcome from the moment we walked in.

Location

8.0

The hotel's location was great for arriving by train and accessing the city center easily.

Dining

5.0

The dining experience was a letdown with lukewarm and overcooked food, shared by others who were also dissatisfied.

Facilities

7.0

The hotel seemed to offer a decent range of facilities for guests.

Cyril

United Kingdom, November 2023

7.0/10

The hotel offers spacious rooms but falls short in creating a cozy ambiance, making it better suited for guests looking for a lively atmosphere. The service is exceptional, with staff going above and beyond to assist and provide recommendations. The location is superb, within walking distance of major attractions, though limited in storage space. The dining experience is average, with self-service options and some inconsistency in quality. Overall, a mixed experience with notable strengths and weaknesses.

Rooms

5.0

The rooms are huge but lack warmth, with garish colors and leather furniture more suitable for a night out than a cozy evening in.

Service

9.0

The staff is extremely polite and helpful, providing excellent recommendations and assistance.

Location

8.0

The location is superb, within walking distance of most attractions, but lacks privacy and storage space.

Dining

6.0

The dining experience is average, with buffet-style options and some inconsistencies in quality.

Facilities

7.0

Facilities offer standard services and amenities without standout features.

Bob

United States, November 2023

7.4/10

The hotel had its ups and downs. The rooms were initially dark and stifling, but once adjusted, they were comfortable for all of us. The location was fantastic, close to the city and train station, but some minor issues were noted. The dining experience was generally good with a few hiccups. Overall, it's a mixed bag worth considering.

Rooms

7.0

The rooms were initially dark and stifling, but once we adjusted the temperature, they became comfortable for all of us.

Service

6.0

The staff was friendly and helpful, but at times it was challenging to get a response, possibly due to being short-staffed.

Location

9.0

The location was excellent, just 2 minutes from the train station and 5 minutes from shops and restaurants.

Dining

8.0

The dining experience was generally good, with some minor hiccups like delayed service, but overall enjoyable.

Facilities

7.0

The facilities met our basic needs but nothing extraordinary to highlight.

Thomas

United States, October 2023

7.2/10

My stay at the hotel was a mixed experience. The rooms were not as well presented as I would expect for that price, but the service was absolutely divine and first-class. The location was great, just in between the train station and the center, making it very convenient. The dining experience had its ups and downs, with great-cooked options but also some issues with the service and noise. Overall, the hotel offered a decent stay with some areas that could be improved.

Rooms

7.0

My room was large with plenty of tables and seating and offered great views of the city. However, it was not as well presented as I would expect for the price.

Service

9.0

The service from the staff was impressive from the moment I arrived until I had to depart. They were friendly and professional in every interaction.

Location

8.0

The location was excellent, just a short distance from the train station and the city center, making it very convenient, especially if you are traveling by train.

Dining

5.0

The dining experience had its ups and downs. The food was great-cooked to order with a good choice, but there were issues with slow service, cold breakfast, and noise from neighboring rooms with barking dogs late at night.

Facilities

7.0

The hotel had decent facilities overall, and they were accommodating in rectifying any issues promptly.

Friendly Staff

Room Presentation

Annie

United Kingdom, September 2023

7.2/10

The hotel had huge, comfy beds, but the night time noise from traffic and people was a downside. The service was top-notch with pleasant and lovely staff, even providing a free drink for our wedding stay. The location, though clean, lacked privacy in the small rooms. The breakfast, while good quality, had some inconsistencies like a dry dish. Overall, a mixed experience.

Rooms

7.0

The bed was super comfy, but the room was very dark.

Service

9.0

The staff, from reception to bar and lift attendants, were very pleasant and lovely.

Location

6.0

The location lacked privacy in small rooms.

Dining

7.0

The breakfast had good quality food but some inconsistencies in dishes.

Facilities

7.0

The amenities were good but lacked privacy in small rooms.

Robert

United Kingdom, September 2023

8.2/10

The hotel had nice rooms, but cleanliness could be better, and the lighting for makeup was poor. The service was fantastic, especially Scott the Manager, and the location was central, perfect for exploring York. The dining experience was mainly positive, though some improvement could be made with burnt bacon. Overall, a convenient location with excellent service.

Rooms

7.0

The rooms were nice, but cleanliness could be improved, and the lighting was not ideal for getting ready.

Service

9.0

The service was fantastic, especially with the help from Scott the Manager.

Location

9.0

The hotel is centrally located, just a short walk from York Minster and the train station, making it perfect for exploring the city.

Dining

8.0

The dining experience was good overall, but there were minor issues like burnt bacon.

Facilities

8.0

The facilities were satisfactory, offering standard services for a comfortable stay.

Central location

Room cleanliness

Herbert

United Kingdom, July 2023

7.8/10

My stay at the hotel was a mix of positives and negatives. The room felt modern, clean, and comfortable, perfectly located in central York. However, cleanliness issues like stains on the carpet and mold around the shower were a downside. The daily cleaning and replenishment of towels and amenities were appreciated.

Rooms

7.0

The room I stayed in was modern, clean, and comfortable, and it was conveniently positioned in central York. However, I did notice a stain on the carpet and some mold around the shower.

Service

9.0

The service at the hotel was excellent. The staff truly went above and beyond to accommodate my needs and even my dog. They were friendly and always ready to assist with anything I required.

Location

9.0

The location of the hotel was superb, allowing me to relax and enjoy watching the world go by through the large glass windows. It was also within walking distance to the train station and central York, making it very convenient for exploring the area.

Dining

6.0

The dining experience was a mix. While the breakfast staff, Cathy and Megan, were fantastic, very professional, and friendly, the overall dining experience felt average and slightly expensive.

Facilities

8.0

The facilities at the hotel were good, providing everything I needed for a comfortable stay. However, some areas could benefit from more attention to detail.

Hugh

United Kingdom, May 2023

7.4/10

The hotel had a wonderfully convenient location near the historic center and provided a cozy stay with exceptionally friendly service. However, the dining experience was somewhat underwhelming with long wait times for orders.

Rooms

8.0

The room was surprisingly cold, even with the air conditioning at its minimum setting. A small chest next to the wardrobe would have been a nice addition.

Service

7.0

The service was of a high standard, although the hotel seemed to be understaffed in areas like reception and room service, leading to delays and long wait times.

Location

9.0

The hotel's location was perfect for exploring the historic center, with easy access for those with walking disabilities. However, the bar cocktails were lacking garnish, and there were some delays in ordering breakfast.

Dining

6.0

The dining experience was a mixed bag – while the breakfast was tasty but overpriced at £18 for a Full English, there were issues with the quality of the cooked food. The staff could improve in clearing tables swiftly.

Facilities

7.0

The facilities were satisfactory, catering to basic needs but could benefit from some improvements.